Network Engineer (SME/ Level 3 Support)

Our client, One of the leading banks providing a full range of financial services is looking for a Senior Network Engineer who will be providing technical escalation support, ensuring timely resolution of network infrastructure incidents and ensuring optimum health and efficiency of network infrastructure.

Mandatory Skill-set

• Must possess Cisco CCNA and CCNP certification;
• Must have at least 7 years of work experience on network operations environment;
• 5+ years experience working with Cisco routers and switches;
• Strong working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies (including MPLS, E1, T1, ISDN, GSM, etc);
• Strong working knowledge of routing protocols (e.g. OSPF, EIGRP, BGP, RIP, etc);
• Strong working knowledge on Gigabit Ethernet, Fastethernet, FDDI and TokenRing, etc.;
• Strong working knowledge on MPLS, QOS and multicast technologies;
• Strong analytical skills using sniffers and network probes;
• Must be able to work under stressful situations;
• Must be self-motivated, energetic and always eager to learn.

Desired Skill-set

• CCIE Certification is desirable;
• Experience and certifications with Juniper products will be an added advantage.

Responsibilities

• Develop, improve, implement and deliver superior Network Operations support to the Client's infrastructure;
• Provide timely incident resolutions support to Level 1 and Level 2 engineers on network incidents;
• Lead resolution and analytical activities on high impact incidents, working with various operations support groups;
• Perform root cause analysis on Severity 1 type outages, leveraging on support from Engineering team and vendor;
• Ability to review network traces captured through probes to identify cause of incidents leading towards resolution of the incident;
• Review high risk and high impact changes to ensure correctness of configuration, impact analysis and conformance to global standards;
• Escalate issues and/ or outages to regional and/ or global engineering;
• Perform proactive audits on network devices;
• Influence and improves the Client's Network Operations practices and technologies;
• Supports a large-scale enterprise network;
• Position will have broad business contacts globally, and across all major business lines;
• Broad regional and global exposure with other operational groups;
• Exposure to multiple network architectures and vendors;
• Foster innovation, working with other engineers and ensures that support services stay current/ahead of the market;
• Develop and tracks solutions to existing control issues, and ensuring ongoing self-identification of control issue.

Should you be interested in this opportunity, please send your resume to HR@sciente.comat the earliest. Confidentiality is assured.