Responsibilities
Objective: This position is a part of Moody's Analytics CRM team, which focuses on the business side of application and product development.
Objective: This position is a part of Moody's Analytics CRM team, which focuses on the business side of application and product development.
Responsibilities
Objective: This position is a part of Moody's Analytics CRM team, which focuses on the business side of application and product development. The team works on all of the CRM applications, and participates in key long-term development projects.
Functional Responsibilities: This individual will serve as the primary contact with business clients to elicit requirements and validate requirements and designs-developing and maintaining strong relationships, and keeping these clients informed and engaged throughout the entire project lifecycle. This individual will also work closely with product management and with the application development teams-to provide support for their work products and to act as an informed customer advocate within the development team. This individual will also be responsible for detailed, high-quality documentation which meets the needs of the various project stakeholders. This individual may work on both enhancements to existing systems as well as on new development as either the primary Business Analyst or collaborating with other Business Analysts. This individual will also be responsible for production support of the CRM applications.
Specific responsibilities for the position may include:
- Independently managing requirements- and design-related activities for complex projects that focus on a single system and have multiple stake-holder types. Maintaining a strong understanding of Moody's business processes, strategies, market dynamics and competitive landscape as well as IT capabilities and capacity, and filtering and prioritizing by customer demand and business impact.
- Developing and maintaining strong relationships, and keeping clients informed and engaged throughout the entire project lifecycle.
- Resolving requirements conflicts between business units or between business and technology.
- Supporting Business Requirements activities by providing end-to-end analysis for product and initiatives with respect to data requirements, data flows, data modeling, workflow context and design, and user interface designs within and across Moody's systems.
- Authoring thorough, detailed, high-quality documentation of all aspects of the systems in question, including business requirements, use cases, and Business System Concept documents.
- Adding to or updating existing logical data models.
- Independently creating highly usable new screens for existing applications.
- Managing technical appropriateness and/or feasibility of requirements and designs.
- Obtaining signoffs and manage requirements change.
- Answering questions to business users.
- Training users on the application.
- Providing day to day production support of the CRM applications to all Moody's users and staying on top of the production support mailbox queue.
Scope/Supervision and Interaction: This position works as a liaison between Moody Analytics business groups and software developers, and will interact with senior internal personnel.
Objective: This position is a part of Moody's Analytics CRM team, which focuses on the business side of application and product development. The team works on all of the CRM applications, and participates in key long-term development projects.
Functional Responsibilities: This individual will serve as the primary contact with business clients to elicit requirements and validate requirements and designs-developing and maintaining strong relationships, and keeping these clients informed and engaged throughout the entire project lifecycle. This individual will also work closely with product management and with the application development teams-to provide support for their work products and to act as an informed customer advocate within the development team. This individual will also be responsible for detailed, high-quality documentation which meets the needs of the various project stakeholders. This individual may work on both enhancements to existing systems as well as on new development as either the primary Business Analyst or collaborating with other Business Analysts. This individual will also be responsible for production support of the CRM applications.
Specific responsibilities for the position may include:
- Independently managing requirements- and design-related activities for complex projects that focus on a single system and have multiple stake-holder types. Maintaining a strong understanding of Moody's business processes, strategies, market dynamics and competitive landscape as well as IT capabilities and capacity, and filtering and prioritizing by customer demand and business impact.
- Developing and maintaining strong relationships, and keeping clients informed and engaged throughout the entire project lifecycle.
- Resolving requirements conflicts between business units or between business and technology.
- Supporting Business Requirements activities by providing end-to-end analysis for product and initiatives with respect to data requirements, data flows, data modeling, workflow context and design, and user interface designs within and across Moody's systems.
- Authoring thorough, detailed, high-quality documentation of all aspects of the systems in question, including business requirements, use cases, and Business System Concept documents.
- Adding to or updating existing logical data models.
- Independently creating highly usable new screens for existing applications.
- Managing technical appropriateness and/or feasibility of requirements and designs.
- Obtaining signoffs and manage requirements change.
- Answering questions to business users.
- Training users on the application.
- Providing day to day production support of the CRM applications to all Moody's users and staying on top of the production support mailbox queue.
Scope/Supervision and Interaction: This position works as a liaison between Moody Analytics business groups and software developers, and will interact with senior internal personnel.
Equal Employment Opportunity
Moody's Corporation is committed to equal opportunities and diversity in its recruitment practices. We welcome applications from all sections of the community and are dedicated to the fair and equal treatment of potential and existing employees, candidates and clients regardless of sex, marital status, ethnic origin, religion, disability, sexual orientation, age or any other characteristic protected by law.
Moody's Corporation is committed to equal opportunities and diversity in its recruitment practices. We welcome applications from all sections of the community and are dedicated to the fair and equal treatment of potential and existing employees, candidates and clients regardless of sex, marital status, ethnic origin, religion, disability, sexual orientation, age or any other characteristic protected by law.
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